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Surface Shipping

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Hassle free
freight forwarding

Our years of expertise and close relationships with transport leaders enable us to provide the support you need for your international shipment.

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Your parcel will be shipped to the nearest port and coordinated to arrive at your preferred broker of record. Commercial or customs invoices will be provided by Accent and our representatives will be with you to assist with any questions every step of the way.

Service to 20+ Caribbean Islands

Anguilla

Antigua

Aruba

Barbados

Bahamas

Belize

Bermuda

British Virgin Islands

Cayman Islands

Curacao

Dominica

Grenada

Guyana

Jamaica

St. Kitts

St. Lucia

St. Maarten

St. Vincent

Trinidad

Turks & Caicos

Contact sales@brandedbyaccent.com if your island is not on this list.

Lonely Boat
  • Request a presentation
    Submit a request for product ideas. Let our team know about your brand, in-hands date, budget & required quantity and they will get back to you in 24 hours with a presentation of ideas for you to consider :)
  • Review & comment
    Your presentation will have a comment box. Feel free to pop in any questions you may have about the product selection. Or, request a sample or an estimate of your favorite options!
  • Can I order less than the quantities on the presentation?
    Check with your product expert what the minimum quantity for the item is. Some products allow a Less Than Minimum production run for a $75 fee. Typically, the 'Absolute Minimum' is half of the Minimum quantitiy.
  • Art required for an estimate
    If you are a new customer, please provide your desired artwork in vector (.ai or .eps) format. Some items require a template. If you're not sure how to fill this in, please ask your graphics department. If your company does not have a graphics department, Accent may be able to create your design for a $40 artwork fee.
  • Why does my estimate have a set up fee?
    We need to set up the machines to print your artwork. The set up fee pays for the time and the screens/dyes/files required to make this happen. When screen printing, each color is printed individually. This is why the set up fee will apply per color.
  • Receive & approve your estimate
    When your product expert sends through your estimate, it will be in the form of a link to your project portal. In the later stages of your project, you'll be able to refer back to this link and see what stage of production your order is in. For now, all you need to do is reply back to your product expert with your approval!
  • Receive your order confirmation
    When your product expert transfers your order to the production department, we like to make sure we have every detail just so. We'll send through an order confirmation. Please click the green 'approve' button to acknowledge all details are correct.
  • I don't see where to pay for my order
    We ask that first time customers pay up front, and we will send those customers a link to pay their invoice. However, if your company has previously worked with Accent Group, we do not invoice you until the goods have been delivered. Your invoice will have default terms of Net 30 days.
  • I approved my confirmation a few days ago. What's happening?
    We don't put any products into production until the decoration facility has produced a final proof of the placement of the artwork. Sometimes, these proofs can take a few days to generate. As soon as we have it, we'll send it through to you for approval.
  • Receive & approve your proof
    It's hard for anyone to predict the future, but we like to try. The art department at the decoration facility will send through a proof for approval showing the exact placement of your artwork on the item. We will not proceed with production until you have approved this proof.
  • Monitor your project progress through the portal!
    The hard yards are done - now we have only to wait for delivery day! Keep an eye on your project portal for updates and don't hesitate to reach out to your production manager if you have any questions.
  • Don't forget to leave feedback
    Once you've received the goods, we'll send through an invoice. We'll also send you a quick form to gage the quality of your items and our service. Thank you so much for taking a few minutes to let us know how we are doing!
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